FAQs

Q?How long does it take for my piece of jewellery to be made?
A.

The time frame depends on how complex the design and my workload at that time. It is best to allow 3 weeks minimum. But I will do my best to accommodate birthdays, anniversaries, etc.

Q?Will I need to come to your place?
A.

Yes please!  There are catalogues with designs you can refer to and we can discuss. I will sketch the design as it develops. For a ring your finger needs to be measured to find the right size. For a necklace the right length has to be decided. For a pendant the size is important.

Q?Will you supply a gift box?
A.

Yes, a very nice one that will show off the piece of jewellery to its best advantage whether a ring, pendant or necklace.

Q?Will I need to give you some money in advance?
A.

I will need a deposit of about 1/3 of the total cost. This gives both you and a commitment to the completion of your piece of jewellery. if it suits you better we can organise a payment plan over several months so you can have the piece of jewellery you have dreamt of wearing.

Q?Can I pay by Credit Card?
A.

Yes. I have an EFTPOS machine which will take a Credit Card but not Debit Card. That is another reason for your coming to my place

Q?Can I transfer money into your bank account?
A.

Yes, of course. My bank details are on the Invoice or Quote.

Q?Can you buy gemstones for me?
A.

Yes. I have access to wholesale gem merchants and with my knowledge of gemstones I can skilfully select one or two of the best available stones available for you to see. This is particularly helpful if you want coloured stones.

Q?Do you have a shop?
A.

No I don’t. I work from home which helps to keep the costs down and gives you value for your money. I will display new pieces on my website on a regular basis so you can see the style of jewellery I make. Some will be available for purchase. Others have been made for a client.

Q?Can I bring my own gemstone?
A.

Yes, of course.  I often make pieces of jewellery using gemstones that a client has   had for many years but haven’t known what to do with them.